Use the Real Links integration to award points when people share and engage with Seenit content. Points are earned through Real Links when specific actions happen in Seenit, for example:
uploading to a project
sharing a video
when someone watches shared content
What this feature does
When Real Links is enabled for your workspace, Seenit can send activity events to Real Links. Real Links then awards points based on the rules your organisation has set.
This helps you:
encourage participation (sharing, uploading, viewing)
reward the behaviours that matter most
track engagement through Real Links
How points are earned
Points can be awarded for the actions below. Your admin can enable or disable these and set point values.
Upload to a project
Points are awarded when a user uploads content to a project.
Video shared
Points are awarded when a user shares a video via Real Links.
Unique view of shared content
Points are awarded when someone views content that was shared via Real Links.
“Unique view” means Real Links counts a viewer once. Repeat views from the same person may not award additional points, depending on your Real Links settings.
Where to see your points
Points are managed and displayed in Real Links.
To view your total points and activity history:
Open Real Links
Go to your points or rewards area
(the name may vary depending on your Real Links setup)
If you believe you are missing points, see Troubleshooting below.
How it works
You complete an eligible action in Seenit, for example sharing a project through Real Links
Seenit sends the activity to Real Links
Real Links checks which rules apply and awards points
Point values and eligibility rules are controlled in Real Links.
Requirements
Real Links integration must be enabled for your workspace
Sharing must be done through the Real Links sharing flow so Real Links can track it
Troubleshooting
I shared something but did not get points
Confirm you shared using the Real Links link or Real Links share option, not a copied URL outside the flow
Points may take a short time to appear in Real Links
Check whether the action is currently eligible for points, as your organisation may only reward certain actions
For “unique view” points, confirm the viewer counted as a unique viewer in Real Links
I got fewer points than expected
Your organisation sets the point values and rules in Real Links
Some actions may only award points once per item, per day, or per unique viewer, depending on Real Links settings
Who can change point values?
Point values and rules are configured by your Real Links admin, or whoever manages rewards and settings.
FAQ
Does every share earn points?
Only shares that go through Real Links, and match the rules your organisation has set, are eligible.
Do views always earn points?
Only unique views are eligible, and only if your organisation has enabled points for unique views.
Where are points stored?
Points are stored in Real Links.
Need help?
If you are still stuck, contact your internal Real Links admin, or share the project or video link and a short description of what happened with your support contact so they can investigate.